direct response marketing suburban propane

Case Study: Suburban Propane

Customer Loyalty Campaign

For Suburban Propane, like many other service companies in the energy sector, a key metric for measuring performance is customer gain/loss. Novocent created and implements an ongoing, year-round, direct marketing campaign aimed at increasing customer loyalty by educating and enrolling customers in Suburban’s Budget Payment Program.

“Novocent creates and implements direct marketing campaigns aimed at increasing customer loyalty”

With successful conversion rates averaging in some cases over 5%, this campaign, now in its third year, has been a resounding success both in terms of customer retention and increased customer lifetime value.

Finding Your Brand Voice Will Attract New Business Opportunities, Foster Loyalty And Build Long-term Equity.

Tapping The Secret Potential of Brand Evangelists

Get Our White Paper

X

Where should we send your White Paper?

Are you ready to do more?

Novocent helps you connect with customers by creating the building blocks of communication. We work to articulate the intangibles that differentiate your organization and can transform that messaging into actionable projects like:

SEO-focused landing pages & Interactive Content

Videos, Infographics & Presentation Templates

E-books, Sell Sheets & Marketing Collateral

Chat Us Up.

It takes < 30 minutes to learn how we can help you do more with less.

Connect

Kick The Tires.

Are we a ‘good fit’ for your team? Toss us a small project and let’s find out.

Engage

Follow Us.

Not ready to talk? Stalk us awhile. Hopefully, we’ll share some good stuff.

Follow

Want a Job?

We're looking for talent and passion! Share a link or post a video.

Share

X

Looking to chat? We'd be happy to! Let us know how we can get in touch.

X

Looking to hire us? Perfect. Let us know how we can get in touch!